This place has modern rooms in the heart of a shopping district, and the rooms even come with hot tubs.

Fantastic Rooms, clean and spacious.

Would have been great for hostess to orientate guests' to room on arrival.

Location and off street parking, clean.

The room was clean however in need of an update. Very dated.

Great spot close to geothermal wonders, redwoods, Lady Knox geyser, and a top-notch eatery right nearby - super convenient! the staff are on the ball, even sorted out the parking hiccup. 🌋

Nice hotel for the price, and what makes it really special is the lovely couple that run it. They have a real "nothing is a problem" attitude, which is much appreciated when you're tired and stressed from business and travelling!

decent size and airy unit with a convenient decor. all in all perfect location, just next door to a great restaurant called urbano bistro, tourist spots and rotorua after a long drive across the world forgotten highway from stratford much of need of a good night's rest.

Very rude staff!

Located in a peaceful area with a lovely restaurant nearby, this place offers a wonderful pool and convenient on-site parking.

nice central location,close to many attractions.big rooms with big spacious beds.free wifi was also very helpful. LV 4 AE

old style bathroom

Large room, comfy bed and great-sized bathroom. Unbeatable location close to all the major tourist sites and the center of Rotorua and also the Whakarewarewa village. Also, handy to all attractions.

Attentive staff

I had accidentally booked a basement unit at Coachman Spa Motel and requested a ground floor room. To my surprise, the staff promptly contacted me and offered alternative rooms on the ground floor. It's great to know that they truly care about their guests' preferences and comfort. I highly recommend this hotel for their attentive staff and exceptional service.

Pleasant views, liked handy setting.

the room was family-friendly and well-appointed and what's more - included a hairdryer, a spa bathtub and bath sheets. the bed was comfortable with electric blankets. location: the hotel was just next door to a great restaurant called urbano bistro, and geothermal attractions, redwoods and lady knox geyser. popped in d bar for shots before sleep, it was at a moderate distance from the venue.

Lovely quiet place, very comfortable with big lounge. Spotless with friendly staff.

the brand-new hotel offers plenty of family-friendly and well-appointed rooms. the staff is attentive and knowledgeable. 3. Its location is handy and easy right by Rotorua after a long drive across the World Forgotten Highway from Stratford. 4. It's worth staying here and exploring the Fenton Street district. 5. the main bar offers hot drinks.

This was the 2nd time we have stayed at this property and have thoroughly enjoyed both times. First time we had a king suite and this time a 1 bedroom suite - both with kitchens and spas and importantly, comfortable beds. We tend to be very lazy on holiday - get up late! So, its great not being "rushed out" by the housekeeping staff in order that they may service the room. They always seemed happy to accommodate our lazy holiday. Relief managers Bernie & Joyce were on duty this time and they maintained the high standard we had experienced on our first visit. Friendly, welcoming and helpful. The location and price are both good and we would choose to stay here again.

Whereas the upstairs suites are bright (especially the end ones - because of the windows). We found the middle downstair 1 bedroom suites a bit on the dark side - and the bathroom rather small (although it was ok for 2 people). However, even though the 1 b/r suite is advertised as capable of accommodating 4-5 people, I think it would lessen the comfort for more than 3 people.

Particularly good and excellent location with free parking:)))